AUTOMATED ATTENDANT

Replaces the 20 second maximum auto attendant that comes standard with the IPS308 or IPS416

Expands the length of the announcement to allow more caller choices

5 different recordable auto attendant messages (day, night, break, vacation and temporary main greetings) in up to 4 different languages

Allows flexible switching between greetings based on time of day and/or day of the week

May be changed from any telephone on the system that is designated to be the System Administrator, or remotely by calling in to the system. Programming function is password protected

Nine possible menus with up to 4 layers for multiple tree menus offer a wide variety of caller options

Voice quality is loud, crisp and clear as the most expensive systems

VOICE MAIL

Provides a password protected voice mailbox for each telephone extension in the IPS phone system

Provides up to 255 mailboxes to create "virtual mailboxes" for out of the office users that need password protected message delivery and retrieval capabilities

Lets a caller leave a recorded message at an extension when it is busy, unanswered, or in the Do Not Disturb mode. If the caller does not wish to leave a message, the call can return to the Automated Attendant Main Greeting to make another selection.

Allows creation of "information only" mailboxes which can be used to provide information to a caller (movie schedules, mailing addresses, website, ordering instructions, etc)

Mailbox user options are: Listen to messages, Save a message, Delete, Delete and Play Next, Raise message volume, Notification options, Distribution of messages to other mailboxes, and Message forwarding.

Optional time/date stamping on all messages left

Lights the message lamp on the IPS Key Telephone (Model IVT16D and IVT16N) when new messages are left for a specific user. Turns off when message is retrieved

PERSONALIZING YOUR MAILBOX

Allows use of a mailbox security code to prevent unauthorized access to your mailbox

Allows you to record a greeting for your mailbox to let the caller know your whereabouts before they leave you a message. The greeting is easily changed from any system phone, or from any offsite phone or cell phone

Informs the caller that their message will be forwarded to you when you are out of the office

Provides an alternative to leaving a message by instructing the caller to reach another extension (operator, secretary, work associate)

By using the Do Not Disturb function, incoming callers can be routed directly to your mailbox without ringing your phone

DIALING OPTIONS MENU

Allows you to set up a menu of dialing options for Automated Attendant callers who are using Touch Tone phones.  The caller simply presses a single number (during the recorded Main Greeting/Instruction Menu) to direct their own call to a pre-programmed destination.  For example, you could set it up so that a caller can "Press 2 for Brian Lee" or "Press 3 for Technical Support".

Allows an Automated Attendant Caller to directly dial a specific extension number (assuming they know that extension number).  For example "If you know your party's extension, you may dial it at any time".

Allows a caller to be sent directly to a specific mailbox without having to wait on the ringing process.  For example, after business hours, "I'm sorry , but our office is closed.  You may leave a voice message for any of the following, for Brian Lee, press 2, for sales press 3", etc.

Allows a caller to be sent directly to an Announcement Mailbox.  ("For our office hours, mailing address, fax number and website, please press 6")

MANUALS & INSTRUCTIONS

All EMV Voicemail systems come with full documentation

Real voice prompts guide you through each function

Pre-programming by LeePhones, Inc available at no charge