all about pbx phone systems

Features of the PBX Office Phone Systems

Office telephone systems provide certain basic functions: establishing connections between telephone sets, maintaining connections, and providing information for accounting purposes.

Office telephone systems can, however, be equipped with literally hundreds of features.

Features that may be included on our PBX phones systems are:

• Auto-attendant: the recorded message that answers your phones and instructs callers how to reach the person or department they are looking for.
  
  
• Music-on-hold: the ability simply to choose and plug in your music or custom messages to the system.
  
  
• Dialing options:   the choice of dial by name, dial by extension, or dial from directory services.
  
  
• Voicemail:  the ability to leave private, password protected messages for each user on the system with crisp clear sound quality.

Automated directory services callers can be routed to a given employee by keying the letters of the employee's name

Custom greetings and informational messages.

Direct Inward System Access (DISA) (the ability to access internal features from an outside telephone line)

Do not disturb (DND)

Interactive voice response

Voice message broadcasting

Voice paging (PA system)